Booking information and FAQs
Everything you need to know
To make planning your stay at Park Igls as pleasant and easy as possible, we have put together a list of frequently asked questions. Should you require more information on any specific topic, please do not hesitate to get in touch with our reception team.
Bookings & cancellations
In principle, arrival is possible on any day of the week. However, we recommend arriving on Sundays. We welcome our guests at 5:30 p.m. with a welcome drink, followed by a tour of the hotel and a welcome menu. If you arrive on a Saturday, please note that our medical department is closed from 12 noon on Saturday until 7.30 a.m. on Monday. Massages and treatments in our spa department are also available at the weekend, but no doctor's appointments. This means that your initial consultation with the doctor would be on Monday morning at the earliest.
We recommend a minimum stay of 10–14 days with one week of follow-up treatment at home. For the detoxification programmes using colon cleansing and intestinal cleansing to have the best possible effect, a stay of 3 weeks at Park Igls achieves the best results. Unfortunately, there is no one-off quick fix for a lasting change in your body and health. Instead, sustainable change requires regular investment, the value of which you will see over the course of your lifetime.
No, you do not have to make a binding decision in advance. The final decision will be made during the initial examination with your doctor. However, the Detox Intensive variant will be booked in advance even without a decision for a specific programme in order to ensure treatment times are reserved for you.
Private health insurance companies normally cover at least part of the cost. The exact conditions vary depending on the insurance. We recommend guests bring a prescription from their family doctor with them when they come to the hotel. Park Igls will issue an invoice for the duration of the stay, which you can then submit to your health insurance.
Yes, dogs are permitted in selected rooms upon request and for an additional fee. We kindly ask for your understanding that dogs are only allowed in the booked room and do not have access to public hotel areas.
Park Igls offers a peaceful environment for rest and regeneration. For this reason, we welcome guests aged 16 and above, as our offerings – including Modern Mayr Cuisine and the therapy programme – are not designed for the needs of children
Yes, if your companion does not wish to participate in the therapy programme, we recommend booking just the basic services.
Room rates are per person/day and include breakfast as well as parking in the underground car park or transfer from/to Innsbruck airport or railway station.
For stays outside of our programmes, basic services are charged per day and person (in addition to the room rate).
Discounts on the room rate:
- 5% for stays of 2 weeks and longer
- 10% for stays of 3 weeks and longer
- 15% for stays of 4 weeks and longer
- 10% loyalty bonus from the 11th stay onwards
- 15% loyalty bonus from the 21st stay onwards
By booking your stay directly you automatically acquire free membership of our Vital Club. Benefits include:
- Credit towards your next visit: We will credit 10% of the room rate towards your next stay in the form of Vitality Points and deduct them from your invoice.
- Credit for recommendations: Fancy recommending us to friends, acquaintances, family members or business partners? For their first booking we will credit you with 10% of the room rate in the form of Vitality Points. We will automatically deduct the corresponding amount from your invoice and give it to your as credit for your next stay.
Yes, breakfast is included in the room rate.
Lunch and dinner, based on Modern Mayr Cuisine, are part of the basic services and are included in every programme.
All our rooms have air conditioning, a balcony, a hairdryer, a safe, and a flat-screen TV.
- Up to 2 weeks before arrival: no charge
- Up to 1 week before arrival: 50 % of all booked services
- Within the last week before arrival: 100 % of all booked services
Please be aware that no discount or refund can be provided on packages and confirmed room reservations if guests leave before their scheduled date of departue. Bookings and cancellations are subject to the Austrian Hotel Contract Conditions.
Payment methods: bank transfer, cash, debit card, Visa, MasterCard, Amex & Diners.
Bank details Austria
Raiffeisenbank Tirol Mitte West
Payee: Gesundheitszentrum Igls GmbH
BLZ 36336, Kto.Nr.: 2.538.239
IBAN: AT32 3633 6000 0253 8239
BIC: RZTIAT22336
Bank details Switzerland
Rothschild Bank AG
Payee: Gesundheitszentrum Igls GmbH
Account/deposit number.: 5003157.01
IBAN-CHF: CH04 0866 1050 0315 7010 3
IBAN-EUR: CH31 0866 1050 0315 7010 2
IBAN-USD: CH58 0866 1050 0315 7010 1
BIC (SWIFT Code): ROTACHZZ
Preparation & stay
Check-in is possible from 2 p.m. On the day of departure, we kindly ask you to vacate your room by 11 a.m. You are welcome to use our public areas before or after these times.
You are welcome to bring medical records from your previous examinations and / or surgeries.
The Mayr cure starts with an initial examination conducted by one of our experienced F.X. Mayr doctors. During this consultation, your individual therapy plan will be created and tailored to your personal needs, goals, and health requirements.
Together with you, the physician will decide the diet level and which therapies and treatments – such as massages, compresses, exercise programmes, etc. – are the best for your success.
The personalized therapy plan provides you with a structured and individualized approach for your entire stay.
A day at Park Igls starts with the focus on regeneration:
After waking up, you prepare the bitter water by filling up the provided glass with warm water and drinking it slowly. It is recommended to rest for about 30 minutes before going to breakfast.
The morning starts actively – for example, with a guided morning walk in the fresh Tyrolean mountain air or a Good Morning Gymnastics session.
Throughout the morning, our spa department is open for you, such as for Kneipp therapy – during summer, also possible in the middle of our idyllic Park. The appointments in your individual programme will also mainly take place in the morning.
At lunchtime, you enjoy a light, wholesome meal based on the principles of the Modern Mayr Cuisine.
In the afternoon, you can take part in a varied exercise program – from gentle movements to targeted training sessions.
On some days, we organize diffrent kinds of excursions – including city tours, cultural visits, shopping trips, or exploration tours in the surrounding area.
Of course, you may also spend your afternoon in a relaxed manner – for example, taking a walk through our hotel Park, training in the panoramic fitness room, or swimming in our indoor pool. Our sauna area also invites you to unwind.
In the evening, another delicious meal is served as part of the Modern Mayr Cuisine. Afterward, you can enjoy an inspiring evening programme such as attending medical lectures, movie or music evenings, or a visit to the theatre in Innsbruck.
The F.X. Mayr cure is a method focused on intestinal cleansing and health promotion. It is based on a special form of fasting and a light, easily digestible diet to relieve and clean the digestive tract. Weight loss is a positive side effect.
Our kitchen is well-equipped to cater to all intolerances, allergies, and special dietary requirements.
General information
High-level expertise. All of our programmes are guided and supported by highly experienced doctors who, in addition to their specialist medical training, are also certified and examined Mayr doctors and have expertise in nutritional medicine. Our health psychologists, physiotherapists, sports scientists, therapists and masseurs on site also have a high level of professional skill and experience.
Park Igls is much more than a classic spa hotel. While the term spa hotel and spa retreat is usually limited to holidays in hotels with beautiful pools, saunas and massages, here at Park Igls we follow first and foremost a medical approach with holistic diagnostics and therapy. Of course, there is also room for rest and relaxation in the spa area at Park Igls. However, regeneration is only one of the four pillars for a healthier life. And it offers the most support when it is specifically linked to the other pillars of nutrition, exercise and medicine.
Igls is located at a hight of 870 meters above sea level.
Yes, our entire resort is a smoke-free area – both indoors and on balconies and terraces. Smoking is permitted in our pavilion in the hotel park. We thank you for your understanding and consideration.
Yes, you can charge your electric car free of charge in our underground garage.
Yes, e-bikes are available free of charge for rental during the summer.
Arrival & transfers
Innsbruck Airport is only about 20 minutes away from the resort by car. We would be happy to organise a free transfer for you. Alternatively, you can also fly to Munich Airport – the journey time is about 2.5 hours. We would be happy to help you plan your transfer.
Innsbruck Central Station is the ideal destination station. From there, you can reach the resort in about 15 minutes by car. We would be happy to organise a free transfer for you.
Park Igls is located above Innsbruck in the village of Igls and is easily accessible by car.
- Via A12 motorway: take motorway exit market „Innsbruck-Mitte“.
- Via A13 motorway: take motorway exit market „Patsch“.
- The exact address for your route planner is: Igler Strasse 51, 6080 Igls, Austria.
HERE WeGo: route planner
GoogleMaps: route planner
Our reception team will be happy to help and has the right answer to (almost) every enquiry!